Frequently Asked Questions
Are your deodorants suitable for vegans?
Yes, all our deodorants are suitable for vegans. We don't use any animal ingredients or animal derived ingredients in any of our products.
Are your deodorants cruelty free?
Yes, all our products are cruelty free. We test our deodorants on human volunteers, not animals. We don't use any ingredients which have been tested on animals.
Why is my deodorant a slightly different colour from last time I ordered it?
There is variation in natural ingredients, so batches can have slight variations in colour, texture and aroma. This does not affect the quality of the product as we always use the highest quality ingredients.
How soon will I get my order?
We dispatch orders 1-3 days (excluding weekends) from receipt of your order. Our standard shipping is Royal Mail Tracked 48 which should take 2-3 days to arrive but can sometimes take up to 5 working days. You should receive an email from Royal Mail with tracking number once your order has been dispatched.
My order is a gift can you add a gift message?
Yes, as well as sending your order directly to the recipient, we can include a gift note with your personal message - please type the text you want in the box at checkout.
How many uses will I get from my deodorant?
A 70g deodorant tin should last around 2-3 months.
What sort of packaging do you use for posting my order?
We use padded paper envelopes (plastic free, filled with recycled paper NOT bubble wrap) and boxes to post out orders. The deodorants are wrapped in paper to protect them in transit and we use paper tape. Our products come in tins which when packed will fit through a standard letter box so hopefully you won't miss a parcel if you are out when it arrives!
How should I store my deodorant?
To prolong the life of your products, they should be kept in a cool dry place, out of sunlight. Normal room temperature is fine, but if there's a heatwave you might like to put deodorants in the fridge to stop them melting!
Do your deodorants contain any allergens?
All of our deodorants, apart from the unscented, contain essential oils, most of which contain allergens. These will be listed at the end of the ingredients list on the product labels. The unscented deodorants are allergen-free.
Are your deodorants safe to use during pregnancy or breastfeeding?
It is recommended that essential oils are not used during the first 3 months of pregnancy and advice should be taken from a health professional regarding their use during later pregnancy and breastfeeding. We recommend using the unscented versions of our deodorant as these don't contain any essential oils.
Can I have a sample?
We now sell trial/travel size of our deodorants so you can try the products before buying the full size.
What is the shelf life of your deodorants?
Our deodorants have a shelf life of 24 months from manufacture. Each tin will have a batch number and best before date on the label.
Are your products safety assessed?
Yes, all our products have been safety assessed and approved by a cosmetic chemist.
